Privacy Policy
Last updated October 31, 2026
This policy covers the AIPoint Studio receptionist at receptionist.aipoint.studio. Questions or requests go to hello@aipoint.studio.
What we collect from you
- Account: your email address and a hashed password.
- Business details you enter: business name, hours, services, answers to common questions and the email where you want call alerts.
- Billing: your plan, payment status and the customer ID our payment provider gives us. We never see or store your card number.
- Security logs: IP addresses, to limit abuse such as repeated trial calls.
What we collect from your callers
When someone calls your receptionist, we keep the caller's phone number, the call recording, the transcript, a short summary, and anything the caller says, such as their name, callback number and reason for calling. We use this only to show you the call and email you about it.
Who processes it
- Our voice platform provider answers and records the calls and produces transcripts.
- Creem, our Merchant of Record, processes payments and runs the billing portal.
- Resend sends our emails.
- Our server host stores your account and call records.
We don't sell personal information and we don't use it for advertising.
How long we keep it
We keep your account and call records while your account is open. Email us to delete your account and its call records, and we will do it within 30 days, except for billing records we must keep by law.
Cookies
The app uses one login cookie to keep you signed in. The website has no tracking cookies.
Your choices
You can see, correct or delete your data by emailing hello@aipoint.studio. Please don't ask your callers for health, payment card or other sensitive information through the receptionist.
Changes
We will post updates here and change the date at the top. If a change is significant, we will email account holders.