Hear your phone answered in your business’s name.

This call may be recorded.“Thanks for calling Riverside Plumbing, this is Emily. How can I help?”

This is what callers hear when they dial your number. Emily is the starting name. You choose yours in the setup form.

Then every call lands on your dashboard: who called, why, how urgent, and the time they asked for.
A call logged on the owner's dashboard: caller, masked number, reason, urgency, requested appointment, summary, length and credits.

A phone receptionist for your business line. It answers 24/7, takes messages and appointment requests, and logs every call on your dashboard. Plans from $39 a month.

Try a 1-minute call in your browser free. $25 only when you want your own number.

Listen to one full call.

We set this receptionist up as a plumbing shop and called it about a leaking water heater. Press play, then see what lands on the owner’s dashboard.

0:00 / 1:12
  1. This call may be recorded. Thanks for calling Riverside Plumbing, this is Emily. How can I help?
  2. Hi, I’m a new customer, and I need a plumber to look at a water heater leak.
  3. I’m sorry to hear that. Just so I know, is there any active water leaking right now?
  4. No, it’s just a small puddle from a slow leak over the last two days.
  5. Good to know. Could I get your name, please?
  6. My name is Sandra Whitfield.
  7. Thanks, Sandra. What’s the best number to reach you at?
  8. My number is 617-•••-0188.
  9. Got it. And what is your address?
  10. 48 Maple Street.
  11. Thanks. I can help schedule that. What day and time works best for you?
  12. I’d prefer next week in the morning, if possible.
  13. OK, I’ve noted next week in the morning. The team will call you back to confirm the specific time. Is there anything else I can help with?
  14. No, that’s all. Thanks.
  15. You’re welcome, Sandra. We’ll be in touch soon. Have a great day.

What the owner gets

Caller ID
(775) 368-••14
Reason
Water heater leak, slow for two days
Caller name
Sandra Whitfield
Callback number
617-•••-0188
Address
48 Maple Street
Requested time
Next week, morning (your team confirms)
The same call as a card on the owner's dashboard: new customer request for water heater leak inspection, normal urgency, appointment next week morning, 1 minute 13 seconds, 1.5 credits.
The same call on the dashboard.

Build mine, free to try

Want to call that receptionist yourself? +1 (312) 820-8846
Demo line only, not AIPoint Studio support.

Try it before you pay a cent.

  1. Answer five short steps

    Business name and type, hours and services, the questions callers ask with your answers, how to handle bookings and urgent calls, and the receptionist’s name. Upload a price sheet or policy as PDF, DOCX or TXT and it answers from that too.

  2. Read the greeting, try a call

    See how it will answer your phone, then talk to it for 1 minute in your browser. Nothing to pay yet.

  3. Pay $25 once, get your number

    The setup gives you your own US or Canada local phone number. Pick a monthly plan from $39.

  4. Send your calls to it

    Share the new number, or forward your existing business line to it.

Build mine, free to try

Step 3 of the setup form: the owner writes a question callers ask and the answer the receptionist should give.
The setup form. You write the answers, it uses exactly those.
Preview of the receptionist: its greeting, the questions it can answer, and the documents it also answers from.
The preview you read before you pay.

What it handles for you.

Answers from your info

Hours, services, prices and policies that you wrote or uploaded. If it doesn’t know, it takes a message instead of guessing.

An answer you write in the setup form

“Yes. Tell us it is urgent and the on-call plumber calls you back.”

Takes messages and appointment requests

Caller name, number, reason and preferred day and time. Your team confirms with the caller.

Caller

“I’d prefer next week in the morning, if possible.”

Emily

“OK, I’ve noted next week in the morning. The team will call you back to confirm the specific time.”

Flags urgent calls

You set what counts as urgent. For a real emergency it tells the caller to call 911.

Emily

“Just so I know, is there any active water leaking right now?”

Caller

“No, it’s just a small puddle from a slow leak over the last two days.”

Picks up 24/7

Nights, weekends, holidays, and while you’re under a sink or with a customer.

Emily, first words of every call

“This call may be recorded. Thanks for calling Riverside Plumbing, this is Emily. How can I help?”

What it doesn’t do yet.

  • No calendar booking

    It collects the request and your team confirms the time. It doesn’t write to your calendar.

  • No live transfer to you

    It takes a message and marks urgent calls on your dashboard.

  • English calls only

    It can’t take calls in other languages yet.

Every call, on your dashboard.

The calls list on the dashboard: time, caller, masked number, reason, urgency, appointment, summary, length and credits for two calls. The dashboard on a phone: the receptionist's phone number marked Active, and the current plan.
  • The full record

    Time, caller, number, reason, urgency, requested appointment, a short summary, length and credits used.

  • Credits at a glance

    Your number, credits left, plan and renewal date sit at the top.

  • An email when credits run out

    The receptionist pauses and you get an email. You get another when it’s back on.

What it costs.

$25

One-time setup. It gets you your own US or Canada local phone number. Then pick a monthly plan.

1 credit is 1 connected minute. Each call rounds up to the next 30 seconds. This call (billed as 73 seconds) used 1.5 credits.

Unused monthly credits don’t roll over. Need more? 100 credits for $32. Top-up credits never expire.

Prices are in US dollars. Change or cancel your plan in the billing portal.

Lite
$39/month
60 credits a month

About 40 calls like the one above.

Start with Lite
Standard
$72/month
200 credits a month

About 130 calls like the one above.

Start with Standard
Pro
$140/month
500 credits a month

About 330 calls like the one above.

Start with Pro

Questions owners ask.

Do I pay before I try it?

No. You make an account, answer the form, read the greeting and try a 1-minute call in your browser. The $25 setup is what gets you the phone number.

Do I have to change my business number?

No. Forward your existing business line to the receptionist’s number, or just share the new number. Call forwarding is turned on with your phone provider.

Does it book into my calendar?

No. It takes an appointment request: name, number, reason, and the day and time the caller prefers. Your team confirms it with them.

Can it transfer a call to me?

Not yet. It takes a message and marks urgent calls so you see them first on your dashboard.

What if it doesn’t know the answer?

It answers only from what you wrote or uploaded. If a question isn’t covered, it takes a message so your team can follow up.

What about emergencies?

You write the rules for urgent calls. For an emergency, the receptionist tells the caller to call 911.

What happens when my credits run out?

The receptionist pauses and you get an email. Add a 100-credit top-up for $32 or change plans in the billing portal. When it’s back on, you get another email.

Do short or hang-up calls use credits?

Credits count connected time, rounded up to the next 30 seconds. A 10-second hang-up uses half a credit.

Which languages does it speak?

English only for now.

Can I cancel?

Yes, in the billing portal. The $25 setup is a one-time charge.

Hear yours before you pay.

Make an account, answer five short steps, read the greeting and try a 1-minute call.

Build mine, free to try